Legal Fine Print

Your Privacy Is Critically Important To Us.

It is Map Leads Hero’s policy to respect your privacy regarding any information we may collect while operating our website.

This Privacy Policy applies to Map Leads Hero (hereinafter, “us”, “we”, “Map Leads Hero” or “mapleadshero.com”).

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties.
This privacy policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This privacy policy, together with the Disclaimer Statement and Cookies Policy posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Map Leads Hero collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date/time of each visitor request. Map Leads Hero’s purpose in collecting non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.

Map Leads Hero also collects potentially personally-identifying information like Internet Protocol (IP) addresses for visitors to mapleadshero.com. Map Leads Hero only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Map Leads Hero’s website choose to interact with Map Leads Hero in ways that require Map Leads Hero to gather personally-identifying information. The amount and type of information that Map Leads Hero gathers depends on the nature of the interaction. For example, we ask visitors who sign-up for email communications at mapleadshero.com to provide a first name and email address. We will store your personal information for the time during which you are subscribed to our communications.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

In the last twelve (12) months, Map Leads Hero has been available to disclose the following categories of Personal Information of Customers governed by the CCPA, for a business purpose (as defined by the CCPA); Identified, Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)), Commercial Information, Internet or other similar network activity, Geolocation data.

Security

The security of your personal information is important to us. We take reasonable and appropriate measures to protect your personal information from misuse, unauthorized access, or disclosure (we will never sell your information). Our website uses encrypted data transmission (SSL, secure socket layer) which guarantees the protection fo the information identifying you and significantly impedes account data interceptions by unauthorized systems or people.

Despite our best efforts, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Links To External Sites (3rd Party Websites)

Our service may contain links from our website or emails to external sites that are not operated by us. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’. If you click on a third party link, you will
be directed to that third party’s site. We strongly advise you to review the Privacy Policy as well as the Terms and Conditions of every site your visit before engaging in any business or uploading any information.

We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party site, products, or services. mapleadshero.com uses Google Adwords and Meta Ads for remarketing:

mapleadshero.com uses remarketing services to advertise on third party websites (including Google and Meta) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site. For example, using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. See https://tools.google.com/dlpage/gaoptout/ for further information.

Aggregated Statistics

Map Leads Hero may collect statistics about the behavior of visitors to its website. Map Leads Hero may display this information publicly or provide it to others. However, Map Leads Hero does not disclose your personally-identifying information.

You Have Control Over Your Personal Information

We make sure that our subscribers can exercise their rights concerning their information.

All you need to do is inform us about the reason for your motion and the right you want to exercise and we will respond to your request within 45 days. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identify, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation.

The Right To Access – You hav the right to request copies of your personal data from Map Leads Hero.

The Right To Rectification – You have the right to request that Map Leads Hero correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The Right To Erasure – You have the right to request that Map Leads Hero erase your personal data. To do this, simply unsubscribe to our email communications.

The Right To Restrict Processing – You have the right to request that Map Leads Hero restrict the processing of your personal data, under certain conditions where we process any payments.

The Right To Object To Processing – You have the right to request that Map Leads Hero’s processing of your personal data. To do this, simply unsubscribe to our email communications.

The Right To Data Portability – You have the right to request that Map Leads Hero transfer the data that we have collected to another organization, or directly to you.

You may exercise your rights by filing a demand to the following email address: [email protected]

If you are a California resident, and the CCPA applies to you, you can also contact us via the same email above.

What is GDPR?

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU)

To whom does the GDPR apply?

One way in which the personal data of an EU citizen could be collected when using Map Leads Hero is building a database of contacts, their information, and business dealings with them (i.e. a CRM system). Not all customers will be “data subjects”, as data subjects are only individuals. Some of our customers may be businesses, which the GDPR does not apply to.

Map Leads Hero is GDPR compliant

Do you have any dedicated data protection officer (DPO) or compliance / security team working?

We have a staff member assigned to the role of handling GDPR and GDPR-related tasks. Please direct all your questions related to GDPR compliance to [email protected]

How will you verify to customers that you are in compliance with the new regulation?

If you wish for formal verification, you can provide us with your Data Processing Agreement template, which we can returned filled and signed.

How is sensitive information stored, and do you have processes in place in the event of a data breach?

Sensitive information is stored securely, with limited access. We react to Data breaches immediately, by notifying affected parties, DPO and local Institutions, according to our internal GDPR project.

For how long do you store customer data?

We store customers’ data only for the time of using our services or until they request to delete their data.

Where is your customer data physically stored?

Our customer data is stored on secured Amazon Cloud-based servers, which are CDN-oriented.

Which of your teams will have access to customer personal information?

We access customer’s personal information only based on prior request by the customer or with the customer’s approval. In most common cases, it is the customer support team or marketing team.

How does your organization handle instances when customers request their data be removed from your system(s)?

When a customer requests deletion of their data, we proceed with the deletion immediately, with no further delay. (see details regarding customer data within our Privacy Policy section above)

What new safeguards or processes have been implemented?

Most of the safeguards and processes have been in place before because we don’t take privacy of our customers’ data lightly. We have implemented more guidelines on how to handle sensitive data, how to react to incidents of data breaches, and more.

What processing operations are done by the Data Processor (Map Leads Hero)?

All actions necessary to provide adequate customer support and reliable service.

Who are the Data subjects?

Persons whose data has been shared with Map Leads Hero.

What are the Categories of Data?

Name, Email, IP Address, Timestamps of actions, and Browser Cookies.

Are there any Special Categories of Data?

Yes, some of our forms require information about customer purchases, which we use in order to provide the best service.

How are cross border transfers handled, who is the data exporter and who is the data importer?

Cross border transfers are done within EU or Canada and US grounds.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Market to our mailing list and advise about changes in services.

Provide information on Google Business Profiles, Local SEO, and conversions from digital marketing efforts.

To be in accordance with CAN-SPAM, Map Leads Hero agrees to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can:

email us at: [email protected]

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Our Relationship with Google & Your Business:

We are an Independent Third-Party:  Map Leads Hero is an independent entity and is not Google, nor are we directly employed by or formally partnered with Google. Our role is to provide specialized services to assist you with your Google Business Profile.

You Own Your Profile: Your Google Business Profile and its data belong to you. We will require appropriate access (typically as a manager) to perform the agreed-upon services, and we are committed to handling your information securely and confidentially.

Transparency in Services: For complicated Google Map listing situations or significant changes, we will agree on a strategy with you before making any alterations to your Google Business Profile.

Important Considerations for Our Services:

No Guaranteed Outcomes: Google’s platform and search algorithms change frequently. While we strive to enhance your online presence, we cannot guarantee specific search rankings or other performance outcomes. Our advice and services are provided to the best of our knowledge and expertise.

Shared Responsibility & Liability: We are not liable for actions taken independently by you or directly by Google that may affect your listing or its performance. Any decisions you make regarding your Google Business Profile ultimately remain your responsibility.

Adherence to Google’s Policies: All work performed on your Google Business Profile will be conducted in accordance with Google’s applicable terms of service and policies. You can learn more about working with third parties directly from Google here: https://support.google.com/business/answer/7163406

Affiliate Links:

Links to external services, such as Fiverr, may be affiliate links that earn us a commission if you make a purchase. This comes at no extra cost to you and helps support our ability to provide valuable content and services.

By using this site or our services, you acknowledge and agree to these terms.

 …     If you have questions, please contact us.